The incidents involving deceptive third-get together services companies do not align with our commitments or values.
prior to tests on line, you’ll want to offer a headshot Photograph of on your own, your identification (ID), and your screening space. If for any reason your existing headshot would not closely match the image with your ID, make sure you Speak to your Examination sponsor to debate irrespective of whether an ID exception may be granted.
Any hold off might signify there’s a difficulty together with your shots or internet connection. For issues along with your images, a proctor will attempt to access you over chat or by way of your mobile phone. You may not understand the phone number, which is able to possibly Possess a 617 US spot code or say “Pearson VUE” around the caller ID, but remember to remedy so we can support.
Q. What comes about if my internet connection is disrupted during an Test or maybe the proctor asks me to restart my software?
If we haven't contacted you inside thirty minutes, we might have shed link to you. In such conditions, you should Speak to our customer service team by means of Pearson OnVUE Support Are living chat. to be a reminder, mobile units should be held from arm’s attain in the tests periods.
in case you working experience any difficulties, you should log again into your account to reschedule your Examination. If you can’t reschedule your Test, use the chat attribute to ask your method-specific customer support group for support.
We strongly advocate that candidates ensure that every one purposes are closed and that there is a enough and trustworthy internet connection previous to screening new a single.
After completing the main or 2nd stage elevated inside the past problem, you'll be able to enter wavlogin.link or waplogin.link while in the browser's address bar in lieu of the research bar to accessibility the password input interface in the administration site.
In case your method does not meet the requirements and leads to an issue during the Test, you will end up liable for any fees connected to rescheduling your Test.
A. the moment your exam has commenced, keep the mobile phone inside the room where you’re tests, but outside of arm’s arrive at just in case the proctor must phone you. Your telephone may not be stored in the instant testing workspace. We endorse positioning it on the ground beneath you or a desk/table guiding you.
Your headshot is retained indefinitely for use on score stories. For unique queries or requests, please Be happy to Call get more info your neighborhood government company or our operations crew at
If you do not have your card number, wait till asked if you want to make use of your social safety quantity, date of start and PIN.
the moment logged in, you should begin to see the Test-in button. If it is not obvious in quarter-hour of one's exam appointment time, Get in touch with your software-precise customer support team by using chat.
Headphones and headsets (wired or Bluetooth) will not be allowed Except explicitly authorized by your examination sponsor